Knowledgebase

New way to connect to our VPN, issues and solutions for VPN Network Connection

 

How to Flush DNS? VPN connected but No Internet Access

If you are using Apple Devices (iPhone, Mac, etc.), please verify first: Check Encryption is only "128bit", most important, check: "Send All Traffic" has been enabled. (It is under "Advanced" in your VPN settings on Mac OS), OK, save the change and try to Reconnect!


In case no change, please proceed to:

  • If you are using Mac OS:
Please follow this link from Apple: https://support.apple.com/en-us/HT202516

  • If you are using Windows:
Start -> Run -> type "cmd" and Enter
Then type "ipconfig /flushdns" and Enter

  • If you are using Linux:
In Terminal, type "/etc/rc.d/init.d/nscd restart" and Enter

  • If you are using iPhone:
Turn on Airplane Mode, wait a few minutes, and then turn off the Airplane Mode 

 


:et solve other issues:

Yes, when connected to our VPN service, public DNS servers are automatically assigned to your computer.This ensures that you are using public DNS servers instead of your internet service provider’s DNS Servers.

It can happen that your system for some reason reverts back to your ISP’s DNS servers.One way to test this would be connecting to the VPN and then doing a DNS leak test from https://www.dns-leak.com/ (no need VPN to test it) or http://www.dnsleaktest.com/ (use VPN to test it).

You can prevent DNS leaks by setting one of the below public DNS servers for all available network adapters in the TCP/IP options within the properties of your network adapters.

http://pcsupport.about.com/od/tipstricks/a/free-public-dns-servers.htm

 

If you are using firefox browser and ssh tunnel/socks proxy please open about:config on firefox and scroll down until you get network.proxy.socks_remote_dns and change it to true in order to prevent dns leakage on firefox with ssh tunnel/socks proxy usage.

 


 

We also suggest disabling WebRTC and IPv6 usage.

 

1- Disable IPv6 for Mac OS X if VPN is connected but no internet

Somehow the VPN is connected but no internet, you may disconnect the VPN then disable your IPv6 before reconnecting to the VPN, follow this guide to disable your The VPN is You may follow this guide Disable IPv6 for Mac.


2- Disabling WebRTC :

WebRTC is a browser based technology that provides support for optimizing multi-media communications between users. Due to implementation of the protocol some flaws can expose sensitive data of the users such as the real IP address even if they are connected to VPN.You may prevent WebRTC leak on chrome and firefox browsers via below instructions.You may verify WebRTC leakage by visiting https://www.browserleaks.com/webrtc

Chrome

You may use official WebRTC Network limiter plugin released by google below in order to prevent WebRTC Leak.

https://chrome.google.com/webstore/detail/webrtc-network-limiter/npeicpdbkakmehahjeeohfdhnlpdklia/related?hl=en-US

On Chrome (mobile), please visit URL chrome://flags/#disable-webrtc and enable the option.

Firefox

To disable WebRTC on Firefox for both desktop and mobile version, open about:config, search for media.peerconnection.enabled and double click on it to set it to False.

 

We also suggest disabling IPv6 usage in order to prevent IPv6 leakage.

https://support.microsoft.com/en-us/kb/929852


 3- Disabling IPv6 usage on windows :

https://support.microsoft.com/en-us/kb/929852


 


The easy VPN Installation for PPTP and L2TP/IPSec:


In Microsoft Windows System, now you can also connect directly to our VPN without installing any software, just download our simple and portable VPN profile: ManyVPN Windows Connect:

 

  1. Unzip it in your desktop, double click it.
  2. Choose PPTP VPN (for most Network cases) or SSTP VPN or L2TP/IPSec VPN depending on your Network, see this to check which VPN type is suitable for you: Network Specification.
  3. Input your ManyVPN Username/Password and Connect!

For Apple devices: Mac OSX/Iphone/Ipad/Ipod, you can download and install those VPN Profil: ManyVPN L2TP/IPSec.mobileconfig, depending on your Network, check which VPN type is suitable for you: Network Specification, you may add from other VPN address location from the list of our servers.

BTW still, there are two (2) ways to connect to our VPN too, you can also use our 
OpenVPN Clients or SSH Socks Proxy.

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